Hi, Gloria. If you could email me at [email protected] , I’d be happy to help you find your purchases. Please make sure you have checked your spam folders to make sure the email(s) with the download links did not land there.
When you email me, it will be helpful for you to let me know what email you used to purchase so that I can find your order more quickly. Thank you.
Shelly Rees
Hi, Cynthia. I’m sorry you’re experiencing this issue. After your purchase, the file should have immediately downloaded. Additionally, you were sent an email with the download link. It may have landed in your spam or promotional folder. You can also log into the site and find and print your past purchases at anytime. Please email me at [email protected] and I’ll be happy to walk you through it if you are still unable to find it. Thank you!
I'm Shelly Rees of Appletastic Learning. First and foremost, I'm a mom of 4 boys, wife of 25 years to Aric, and Wyoming girl at heart. I love being creative, making resources for teachers, baking cookies, Diet Coke, teaching, public speaking, and spreading kindness wherever I can. After teaching in the upper elementary grades for over 23 years, I retired early and focused on creating and helping teachers around the world with my teaching ideas and resources. I also serve as a mentor to hundreds of teacherpreneurs and help them get focused on growing their own successful businesses. With 100% honesty, I LOVE my life! Thanks for visiting! I hope you'll stay awhile and come back often. Read More
6 Comments
How am I suppose to access file I bought?
It should have automatically downloaded when you purchased it. Please contact me at [email protected] and I can help you from there. Thank you!
I am having the exact same problem. I get all the useless emails from you, but not my purchases. Where are my downloads?
Hi, Gloria. If you could email me at [email protected] , I’d be happy to help you find your purchases. Please make sure you have checked your spam folders to make sure the email(s) with the download links did not land there.
When you email me, it will be helpful for you to let me know what email you used to purchase so that I can find your order more quickly. Thank you.
Shelly Rees
I am unable to find what I ordered……… not happy
Hi, Cynthia. I’m sorry you’re experiencing this issue. After your purchase, the file should have immediately downloaded. Additionally, you were sent an email with the download link. It may have landed in your spam or promotional folder. You can also log into the site and find and print your past purchases at anytime. Please email me at [email protected] and I’ll be happy to walk you through it if you are still unable to find it. Thank you!